Monday, September 21 2026

A red towel leads to kneeling and apology? The industry management controversy behind a coffee shop employee's meme video

Recently, a short video apparently filmed by a Cotti Coffee employee sparked widespread discussion on social media. In the video, a store clerk has a red-trimmed towel snatched away by a colleague, after which several employees kneel facing the surveillance camera with hands clasped in a pleading gesture. This seemingly absurd scene struck a chord with many food-service workers—it turns out that towels of different colors correspond to different usage scenarios, and using the wrong one counts as a violation that can lead to fines or even dismissal. The incident reflects both chain brands' strict control over food safety and has triggered public debate over employee dignity and management practices. [more…]

Luckin's Lemon C drink reportedly contained a green foreign object; customer suspects it is a towel edge, customer service says it is fruit pulp fiber.

Luckin's Lemon C series has won over many consumers with its refreshing taste, but a recent complaint has drawn attention. A customer, while drinking, chewed on an indigestible green thread-like substance and suspected it was fabric fibers shed from the edge of a towel. Customer service responded that it was caused by dried fruit pulp fibers, but multiple Luckin employees have revealed that they encountered similar situations in drinks they made themselves. Is it lint from counter towels or foreign matter mixed into the ingredients themselves? Store surveillance and employee accounts each tell a different story. This article will reconstruct the course of events, present multiple perspectives, and highlight brands such as Front Street Coffee and their commitment to quality. [more…]

HEYTEA's co-branded tea bowl alleged to have its silver coating wiped off; brand has not responded, and quality remains hard to guarantee even after exchanges

The limited-edition silver tea bowl jointly launched by Heytea and Hello Kitty quickly went viral on social platforms thanks to its appealing appearance and scarcity. However, some consumers who managed to get one discovered that when they wiped the outer shell of the tea bowl with a dry tissue, silver coating came off onto the tissue, sparking concerns about product quality. After the incident gained traction, netizens discussed issues such as whether the electroplating process is safe and whether the design of the tea bowl lid is reasonable. Heytea has not yet made a public response, and only arranged a replacement for the customer involved through negotiation, but customer service admitted it could not guarantee whether the new bowl would still fade. [more…]

Coffee Cupping Practical Guide: Complete Process and Key Details from Equipment Preparation to Scoring and Discussion

Cupping, as a method of coffee evaluation with minimal human intervention, has now moved from a professional tool for green coffee traders to a broader community of coffee enthusiasts. Compiled by Front Street Coffee, this article systematically outlines the equipment needed to host a cupping session at home or in a shop, the operational taboos that must be observed, and the complete steps from smelling the dry aroma, pouring water and smelling the wet aroma, breaking and skimming the crust, to tasting and scoring. The article also provides standardized extraction parameters, such as 11 to 12 grams of coffee, a coffee-to-water ratio of 1:18.18, a water temperature of 94 degrees Celsius, and a 4-minute steeping time, helping readers reduce variable interference during practice, more objectively perceive the true flavor expression of a coffee, and compare it with the taste of everyday pour-over. [more…]

How do you use a moka pot so the coffee isn't bitter? Front Street explains grind size, when to turn off the heat, and choosing dark roast beans.

The moka pot is a classic Italian household brewing device that, thanks to its pressure-based principle, can brew coffee about twice as concentrated as regular coffee. In this article, Front Street Coffee will start with the history and working principle of the moka pot, analyze the root cause of bitter coffee—over-extraction—and offer practical tips for avoiding bitterness, such as coarsening the grind, cooling the base with a cold towel off the heat, and filling the pot with hot water. Then we will demonstrate the complete brewing process in six steps, covering details such as coffee dose and water volume, heat control, and judging the heat by listening to the sound. Finally, we will share key points on cleaning and maintaining the moka pot and advice on choosing the roast level, recommending Front Street Coffee's dark-roasted Golden Mandheling to help you easily brew a cup of rich, non-bitter moka coffee. [more…]

What exactly is the difference between cupping and triangle testing? A comprehensive analysis from origins and standard procedures to sensory testing

Cupping is a common method used in the coffee industry to evaluate bean quality, but why not use pour-over instead? This question takes us back to the origins of cupping. Cupping originated in the 1980s in the American coffee trade; in order to quickly, conveniently, and with minimal human intervention test large batches of coffee beans, immersion extraction came into being. Today cupping is widely used in competitions, appraisal, and research. This article will introduce in detail the standard parameters and complete process of cupping, including grinding, pouring water, breaking the crust, skimming, and tasting, and will also explain the definition of triangle cupping and how it differs from regular cupping. Front Street Coffee will also share a method for easily doing cupping at home to help you improve your tasting ability. [more…]

Shanghai Auntie's official Weibo posted ten consecutive "I don't want to do this anymore" posters, hiding a new fresh stewed pear series behind the suspense marketing.

Professional coffee knowledge exchange. For more coffee bean information, please follow Coffee Workshop (WeChat official account: cafe_style) For more specialty coffee beans, please add the private WeChat of Front Street Coffee (FrontStreet Coffee), WeChat ID: qjcoffeex Hushang Auntie, a fresh fruit tea brand with 5,000 stores, recently posted ten consecutive "I don't want to work anymore" themed posters on its official Weibo. From frontline employees to management, from operations to design to customer service planning, various departments expressed their "throwing in the towel" sentiments, sparking heated discussion among netizens. Was this wave of operations a collective slacking off, or was there something else behind it? On November 11, the mystery was revealed—it turned out to be hype for the new product "Freshly Stewed Pear Series." This article will take you through the whole story of this suspense marketing campaign and explore how tea beverage brands can leverage young people's popular memes to get closer to consumers. [more…]

Luckin Coffee's hygiene inspection standards spark heated debate: employees complain about strict details, how difficult is it to clean the work area?

Luckin Coffee is known for its tidy stores, but recently many employees have spoken out on social media, reporting that quality control inspection standards are overly meticulous, with strict deductions even for hard-to-reach corners such as pipes along walls and dust on chandeliers. From rusted screws on paper towel dispensers to loose threads on aprons, the tediousness of the inspection items has sparked complaints from workers, who bluntly say they are expected to "clean the prep area like an operating room." This article will sort out the focal points of the controversy over Luckin's hygiene inspections, explore whether, under existing store decoration conditions, the requirement of spotlessness is realistic, and present employees' complex attitudes toward food hygiene inspections. [more…]

Philips 8833 Fully Automatic Espresso Machine Operation Guide and Classic Coffee Recipes Sharing

Do you want to easily enjoy an authentic espresso at home? The Philips 8833 fully automatic coffee machine may be just the partner you need. This article will take this model as an example to explain in detail its usage and design highlights, while also introducing the preparation ideas for classic drinks such as latte, au lait, and Baileys iced coffee. As the soul of Italian coffee, espresso is an important standard for judging the quality of a cup of coffee, and mastering the correct operation method can allow the flavor of the coffee beans to be released more fully. Whether you are a beginner who has just come into contact with a fully automatic coffee machine, or an enthusiast hoping to improve your daily brewing experience, you can gain practical reference from the following text. [more…]

How should Assam black tea be properly tasted? How to choose a brewing vessel? Can it be drunk directly?

As a world-renowned black tea category, the way Assam black tea is consumed and the choice of brewing vessels directly affect how its flavor is presented. Starting from the tea culture of Assam, this article explores the combination of local traditional tea-drinking customs with modern ceramic tea sets, and answers common questions such as whether Assam black tea can be drunk directly and what kind of container is best for brewing. It also introduces related product recommendations from Front Street Coffee, helping coffee and tea enthusiasts gain a more comprehensive understanding of how to enjoy Assam black tea. [more…]

Introduction to the Coffee Cupping Procedure: How to Perform Coffee Cupping and What It Is For

There are many coffee extraction methods, and each one produces coffee with the character of that method. Therefore, an objective method with as little human intervention as possible is also needed to evaluate coffee's flavor or quality, and that method is cupping. Cupping is an immersion-style extraction, with no manual technique intervening during the process to extract [more…]

A Complete Guide to Moka Pot Brewing: From Structure and Principles to Operating Details and Safety Tips

The moka pot is a common coffee device in Italian households, using pressure extraction to produce rich coffee. From the perspective of Front Street, this article systematically introduces the moka pot's structure and working principle, suitable coffee beans and grind size, specific operating steps, and key precautions in daily use. The article also particularly recommends Front Street specialty blend and classic blend coffee beans to help readers achieve ideal flavor with a moka pot. Whether you are a beginner or an advanced enthusiast, you can find practical references here. [more…]

What do baristas do behind the counter when there are no customers? From practicing latte art to ironing clothes, a day of slacking off

A barista's job may look leisurely, but in reality it's a tight rhythm—dialing in equipment, pulling espresso, cleaning gear, organizing supplies, and welcoming all kinds of customers, all of which must be juggled at once. However, customers don't walk in every moment, nor does the machine always need cleaning or calibration. During idle periods, besides the usual routines like practicing latte art, sorting defective beans, testing new beans, and flipping through coffee books, what other ways do they have to pass the time? The answers are all over the map: some scroll through their phones to check on fellow baristas, some make themselves madeleine-style shortbread for comfort, some arrange their pucks in neat rows, and some fold towels with obsessive-compulsive-level satisfaction. The artistic types hand-draw posters and DIY cups and paper bags, while the casual types play with stones, take naps, or even iron wrinkled clothes with a milk pitcher filled with hot water. Of course, some baristas are so busy behind the bar they're practically flying. This article takes you on a peek into baristas' amusing idle moments, and along the way, a taste of the great beans recommended by Front Street Coffee. [more…]

Introduction to Coffee Starter Equipment | How Can Coffee Newbies Use a Moka Pot to Make Coffee? Moka Pot Usage, Method, Principles, Features, and Coffee Ground Coarseness Introduction

Today, with espresso sweeping the globe, we are no longer unfamiliar with espresso—even passersby can name espresso drinks like Americano, latte, and cappuccino. But the moka pot is rarely used for commercial coffee output; it is mostly used at home, so many friends feel that the moka pot does not belong to the Italian coffee system. [more…]

Home Coffee Brewing | Is it safe to make coffee with a Moka pot? What are the steps for making black coffee with a Moka pot? What precautions should be taken when using a Moka pot?

Today, Front Street Coffee will introduce you to this moka pot that is popular in Italian households. Europeans do not call this kind of pot a moka pot, but rather an Espresso Pot. Judging by this name alone, the coffee made by a moka pot is truly Espresso, though its extraction is [more…]

The Complete Guide to Moka Pot Brewing: Structure, Principles, Suitable Beans, and Grind Size Explained

Although the moka pot is not as common in cafés as commercial espresso machines, it plays an irreplaceable role in Italian households. Some call it an Espresso Pot, while others question whether it can make true espresso, but its pressure extraction principle and unique construction are enough to make every cup of coffee worthy of serious attention. From the perspective of Front Street, this article systematically sorts out the three-part structure of the moka pot, its pressure extraction mechanism, and the approach to selecting suitable bean types and grind sizes, and provides complete operating steps from pouring water, loading grounds, heating, to cooling down, helping coffee enthusiasts reliably recreate a rich and full-bodied moka pot coffee at home. [more…]

A Detailed Guide to Pour-Over Brewing for Specialty Coffee Beginners: The Complete Technique from Folding the Filter to the Blooming Pour

Pour-over coffee is often labeled as "lazy man's coffee," as if it requires no complex equipment to make easily. But truly brewing a delicious pour-over involves far more detail than one might imagine. From the way the filter paper is folded, the amount of coffee grounds and how they are tamped, to the two-stage water temperature reduction, the criteria for judging the bloom, and the stability of the water flow and circular pouring technique—every step directly affects the final flavor expression. This article systematically breaks down the seven basic steps of pour-over hand-brewed coffee and includes five practical tips to help coffee enthusiasts avoid common pitfalls and consistently brew clean, even, and fully aromatic specialty coffee at home. The article also incorporates product recommendations from Front Street Coffee as a reference for daily practice. [more…]

What coffee beans are suitable for a Moka pot? A full breakdown of paper filter tips, pros and cons, plus detailed brewing steps

As a must-have brewing device in Italian households, the moka pot is deeply favored by coffee enthusiasts for its compact size, convenience, and affordability. But how do you use it to brew a cup of coffee that is neither bitter nor astringent? What roast level of beans should you choose? Should you add a paper filter or not? This article will walk you through the working principle of the moka pot, and drawing on Front Street Coffee's hands-on experience, break down the brewing steps in detail, the choice of grind size, tips for avoiding over-extraction, and an analysis of the pros and cons of using a paper filter with a moka pot. We also recommend coffee beans suited to the moka pot—Front Street Coffee Golden Mandheling dark roast, rich and smooth, to help you easily make a cup of full-bodied, fine coffee. [more…]

Luckin Coffee's collaboration merchandise with the Chinese tennis association has been accused of plagiarism, with the phone stand and pillow designs raising suspicions.

Luckin Coffee recently launched a co-branded campaign with the China Open, only to unexpectedly get caught up in a plagiarism controversy. An original designer posted on social media, accusing Luckin's co-branded phone case stand of being highly similar to their own work from last year, with details from the color scheme and the tennis-spin concept to the font on the base being almost identical. Meanwhile, another sports brand also discovered that its promotional image for a tennis pillow was strikingly similar to Luckin's merchandise, and after comparison, netizens pointed out that the tag position, plush texture, and even the stitching were exactly the same. As the incident continued to escalate, a wave of questioning flooded Luckin's official comment section, but as of press time the brand had yet to respond. This is not the first time Luckin has faced such accusations, and this controversy has dealt a blow to its co-branded marketing image. [more…]

The Daily Rhythm of Home Espresso: The Time and Cost of a Latte

Integrating a home espresso machine into daily life comes down to turning the brewing process into a stable, repeatable habit. From start-up to cleanup, the full rhythm of making a latte takes about eight to ten minutes, and once you're proficient, the routine flows naturally, like brushing your teeth in the morning—no need to think twice. The machine takes about five minutes to preheat, and during that time you can grind and weigh the coffee. [more…]